How scores are calculated, what each metric means, and how to use scorecards in contractor management.
When: Monthly, quarterly, or during contractor performance reviews.
Outcome
Objective, data-backed contractor performance metrics for compliance.
Common Mistakes
Using scorecards punitively without giving contractors time to address issues. Scorecards are most effective as a conversation tool.
What Happens If Skipped
Contractor performance decisions are made on gut feel rather than data. Poor performers continue without accountability.